Frequently Asked Questions

Meal FAQ

We offer a diverse range of meals to cater to various dietary preferences and needs. Our menu includes options such as:

  1. Protein-packed dishes for fitness enthusiasts

  2. Vegetarian meals for plant-based eaters

  3. Low-carb and keto-friendly options for those following specific diets

  4. Gluten-free and dairy-free meals for individuals with food sensitivities

  5. Balanced and nutritious meals for overall health and wellness

You can find the exact macros for each meal by clicking on the Menus tab located directly on our website. You will need to select a meal individually so that the macros are displayed. Additionally, the macros will be listed directly on each container when you receive your meals at your front door.

If you choose the microwave we recommend 3-4 min with the plastic cover OFF. Heating times may vary depending on the wattage of your microwave.

If oven is the better choice for you we recommend removing contents in to a oven safe container and heating at 375 for 20 minutes

We take allergies very seriously. Please contact us directly to discuss your specific allergies and dietary needs before placing an order.

It is important to note that our kitchen is a shared space where various ingredients are used in the preparation of meals. While we take precautions to prevent cross-contamination, we cannot guarantee that our meals are completely free from allergens. If you have a food allergy or dietary restriction, please inform us when placing your order so that we can take necessary precautions and provide you with suitable options. Your health and safety are our top priorities, and we strive to accommodate all dietary needs to the best of our ability.

Our meals are freshly prepared and can typically stay fresh for 5-7 days when stored properly in the refrigerator.

Our meals are fully prepared and ready to heat and eat. No additional cooking is required.

Delivery and Pickup FAQ

Souzafit  delivers within an eighty mile radius of Hoboken NJ.

Our shipping fees start at $15. It may vary in price depending on the distance to the destination from our local kitchen.

Your meals are delivered in insulated packaging to maintain freshness and quality.

Delivery is available every Monday and Thursday, with a delivery window between 9 AM and 8 PM. You’ll receive notifications with your delivery status and estimated arrival time to help you plan accordingly.

You can pick up your order at any of our three locations: Mount Vernon, NY; Newark, NJ; or Hoboken, NJ. Simply select your preferred pickup location when placing your order.

If you're unable to pick up your order, please contact us in advance to discuss alternative arrangements. Orders that remain unclaimed for 2 days without prior notice or communication will be disposed of to maintain food safety and freshness. Please note that pickup on a later date is not guaranteed.

Subscription FAQ

One-Time Order is a one-off purchase — no future charges, no commitment.


Subscription gives you weekly deliveries and access to member pricing.

If you're going out of town or need to suspend your service temporarily, you can easily SKIP your deliveries through your online account.

Yes, you can make modifications to your order each week. You have the flexibility to customize your meals, add or remove items based on your preferences. Simply log in to your account before the weekly cutoff time to make any changes to your upcoming delivery.

By default, your order will automatically continue a weekly basis unless you choose to pause, skip, or cancel your subscription. You have full control over your deliveries and can make changes as needed to accommodate your schedule and preferences.

Our cancellation policy allows you to cancel your subscription at any time without any hidden fees or penalties.

You can cancel your subscription at any time by emailing us at info@souzafit.com but only after fulfilling the first 2 deliveries or pickups.


You’re free to skip any week (those skips don’t count toward your 2-order minimum).

Just don’t wait past the cutoff time cancellations after cutoff may still trigger a charge.


Want flexibility? Go with a One-Time order first.

Please note that cancellations made after the weekly cutoff time may still result in a final delivery, but you will not be charged for future orders.

You can easily re-order through our website by logging into your account and selecting your desired meals.